The homeowners of the canine that died during a United Airlines flight from Houston to New York stated a flight attendant made them put their pet in an overhead bin on the aircraft.

Catelina Robledo, who was touring together with her 11-year-old daughter Sophia Ceballos, a new child child and her French bulldog Kokito, tried to argue with the flight attendant towards placing the canine provider within the overhead compartment.

“My mother was like, ‘It’s a canine, it’s a canine,’” Ceballos advised NBC New York. “And [the flight attendant] stated, ‘It’s a must to put it up there.’”

In an interview with Telemundo, Robledo stated she heard Kokito crying out from the overhead bin however couldn’t stand up to assist him as a result of she had a child on her lap whereas the aircraft was going by way of turbulence.

“The canine barked and barked however I couldn’t stand,” Robledo stated in Spanish.

When the flight landed at LaGuardia Airport, Kokito had died. Ceballos recalled her mom saying, “Kokito, Kokito get up!”

In a press release, United Airlines took duty for the “tragic accident that ought to by no means have occurred, as pets ought to by no means be place din the overhead bin.” The airline’s pet coverage stipulates that non-service animals can journey onboard for a $125 charge so long as they’re in a kennel that matches beneath the seat in entrance of the passenger.

The Associated Press reports that Robledo’s tickets and the $200 charge she paid to journey with Kokito have been refunded.

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