China’s dominant ride-hailing group Didi Chuxing has stopped sharing with drivers the non-public knowledge of passengers utilizing its carpooling service, Didi Hitch, after the homicide of a feminine rider.
The corporate, which is Uber’s greatest global challenger after shopping for out the American start-up’s China arm, mentioned in an announcement on Wednesday that it was additionally contemplating voice-recording all rides to higher mediate driver-passenger disputes.
Didi suspended using Hitch final week and has been present process an inner evaluate following the homicide of a feminine passenger whereas utilizing the service on Might 6. Police within the metropolis of Zhengzhou mentioned in assertion they suspected the motive force, Mr Liu, of being the killer.
Police discovered the physique of the sufferer, 21-year previous flight attendant Ms Li, in a river. They’re nonetheless trying to find the motive force.
Ms Li’s father instructed native media he suspected his daughter had been raped, after listening to the main points a physician’s examination of her corpse.
Neither the police nor Didi have revealed the complete title of the sufferer.
Didi had supposed the Hitch service to permit commuters to search out mates whereas carpooling. However the firm suffered a web-based outcry after native media reported that male drivers had used Hitch’s social options to appraise feminine passengers’ sexual attractiveness. Drivers made choices about which passengers to choose up primarily based on the critiques.
Didi has determined to take away “all personalised tags and rankings options” from Hitch, and take away purchasers’ profile photos and private info, similar to gender, from public show.
In line with native media outlet The Paper, Ms Li had texted her good friend saying that her driver was appearing like a “pervert”. “He instructed me he needs to kiss me. Fortunately I’m not sitting within the entrance seat,” she wrote, based on screenshots revealed.
The corporate can be making all drivers on all of its platforms confirm their identification by means of a facial-recognition check earlier than permitting them to drive every day. As well as, Hitch drivers must confirm their identification earlier than every journey.
Didi mentioned the suspected killer, Mr Liu, had been utilizing his father’s account to drive — a breach of firm guidelines. The account Mr Liu was utilizing had already acquired one grievance of verbal sexual harassment earlier than the homicide occurred. Didi didn’t act additional on the grievance after attempting unsuccessfully to contact the account 5 occasions, the corporate mentioned.
“Because of the imperfection of the arbitration guidelines of the platform, the grievance was not dealt with correctly in subsequent days,” Didi wrote.
“Our unique night time security mechanism was faulty in order that the night time mode face recognition mechanism was not triggered earlier than the motive force took the order,” Didi added.
The corporate is looking for public enter on whether or not it ought to implement a voice-recording characteristic for all rides, with the consent of the consumer, and whether or not it ought to reject all drivers who’ve dedicated prison offences, together with non-violent offences.